Your personal information is handled with care at b max. This Privacy Policy explains exactly what data we collect when you register and use the platform, how it is stored, why we use it, who we share it with and what rights you have over it.
Six core privacy commitments that shape how b max collects, stores and uses your personal information.
All personal data and financial records stored by b max are encrypted at rest and in transit using industry-standard encryption protocols. Your PKR transaction history and identity documents are never stored in plain text.
b max does not sell, rent or trade your personal information to third-party marketing companies. Your contact details and gameplay data belong to your account and are not shared for advertising purposes beyond the b max platform.
Data collected by b max is used only for the purposes described in this policy — account management, identity verification, payment processing, responsible gaming tools and platform improvement. Nothing else.
b max collects only the information genuinely needed to operate your account and verify your identity. We do not ask for information that is not necessary for the platform to function safely and correctly.
You can request a copy of the personal data b max holds about you at any time. If any information is inaccurate, you have the right to request a correction. Contact support to initiate either request.
Your JazzCash, Easypaisa, Raast or bank transfer details are used only to process deposits and withdrawals. Payment credentials are never shared with third parties beyond the payment processor handling your transaction.
Summary: This Privacy Policy applies to all users of the b max platform at bmax.onl. By creating an account or using any part of the platform, you confirm that you have read and understood how your data is collected and used as described in this document. If you have questions at any point, contact our support team at [email protected].
This Privacy Policy explains how b max, the operator of the online entertainment platform at bmax.onl, collects, stores, processes and protects the personal information of users registered on the platform. It covers all sections of b max including Casino, Live Casino, Slot Games, Sports Betting, Fish Games and all account-related features.
We understand that Pakistani users are increasingly conscious of how their personal data is handled — particularly when it involves financial transactions processed in PKR through mobile wallets like JazzCash and Easypaisa. This policy is written to be clear and straightforward rather than buried under legal jargon, so you can actually understand what happens with your information.
This policy should be read alongside the b max Terms and Conditions, which govern your overall use of the platform. Where there is a conflict between this policy and the Terms and Conditions on a matter of data handling, this Privacy Policy takes precedence.
b max collects personal data in two main categories: information you provide directly, and information generated automatically through your use of the platform.
Information you provide directly:
Information generated automatically:
Data is collected through the following channels and interactions:
b max does not purchase personal data from third-party data brokers or obtain personal information about you from social media platforms without your knowledge.
The table below summarises the main purposes for which b max uses your personal data and the basis on which each use is justified.
| Purpose | Data Used | Basis |
|---|---|---|
| Account creation and management | Registration data, contact details | Contract performance |
| Identity verification (KYC) | CNIC / passport, date of birth | Legal obligation, platform safety |
| Processing PKR deposits and withdrawals | Payment details, transaction records | Contract performance |
| Fraud prevention and security | IP address, session data, transaction patterns | Legitimate interest |
| Responsible gaming monitoring | Gameplay records, deposit limits, session data | Legitimate interest, user safety |
| Customer support | Support communications, account data | Contract performance |
| Platform improvement and analytics | Session data, navigation patterns, cookie data | Legitimate interest |
| Legal compliance and dispute resolution | Transaction records, identity data, communications | Legal obligation |
b max does not use your personal data for automated decision-making that produces significant legal or similarly significant effects on you without human review.
b max shares personal data only where necessary and only with the categories of recipients described below. We do not sell your data to any third party for their own marketing or commercial purposes.
Important: b max requires all third-party service providers who process personal data on our behalf to handle that data in accordance with appropriate data protection standards and only for the specific purpose for which it was shared.
b max uses cookies and similar technologies on the platform. A cookie is a small text file placed on your browser or device when you visit a website. Cookies help the platform function correctly and allow us to understand how users navigate the site.
The types of cookies used on the b max platform include:
Most modern browsers allow you to control cookie settings — you can block or delete cookies through your browser settings. However, blocking essential cookies will prevent key parts of the b max platform from working correctly, including staying logged in during a session.
Mobile Users: If you access b max through a mobile browser on Android or iOS, the same cookie rules apply. Your mobile browser's privacy settings control cookie behaviour in the same way as a desktop browser.
b max takes the security of your personal data seriously. The following technical and organisational measures are in place to protect your information:
Despite these measures, no system is 100% immune to security risks. b max takes reasonable and industry-standard steps to protect your data but cannot guarantee absolute security against all possible threats. You play an important role in keeping your account secure by using a strong, unique password and not sharing your login credentials with anyone.
b max retains personal data for as long as it is needed for the purpose it was collected and for as long as required by applicable retention obligations. The general retention periods applied are:
When personal data is no longer needed and its retention period has expired, b max will delete or anonymise it in a secure manner.
As a b max user, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, contact b max support with your registered account username or mobile number.
You can request a copy of the personal data b max holds about you. We will respond to access requests within a reasonable timeframe.
If any personal data held by b max is inaccurate or incomplete, you have the right to request that it be corrected. Note that corrections to identity-linked data (name, date of birth) require KYC document verification.
You may request deletion of your personal data. b max will action deletion requests where there is no legal obligation to retain the data. Transaction records and KYC documents may need to be retained for the periods stated in Section 8 regardless of a deletion request.
In certain circumstances you may request that b max restricts the processing of your personal data — for example, while a correction request is being reviewed.
You can request that b max provides your personal data in a structured, commonly used format so you can transfer it to another service if you choose to do so.
You may object to the processing of your personal data for purposes based on legitimate interests, such as platform analytics. Objections are reviewed on a case-by-case basis.
The b max platform is strictly for users aged 18 and above. b max does not knowingly collect personal data from anyone under the age of 18. If a user registers with a false date of birth and is subsequently found to be under 18, their account will be closed immediately and all associated personal data will be securely deleted, subject to any retention obligations arising from transactions already processed.
If you are a parent or guardian and believe that someone under 18 in your household has registered a b max account, please contact support immediately at [email protected] with details so the account can be reviewed and closed promptly.
b max takes underage access seriously. Identity verification is part of the account process and age checks are applied before withdrawals are processed. The platform also encourages parents to make use of parental control software to restrict access to online gaming platforms on shared or family devices.
The b max platform integrates third-party game providers and payment processors to deliver its services. When you interact with these integrated services — for example, launching a slot game from a game provider or completing a JazzCash deposit — your interaction is also subject to the third party's own privacy practices.
b max selects third-party service providers with care and requires appropriate data handling standards as part of our service agreements. However, b max is not responsible for the privacy practices of third-party providers operating under their own independent terms once data is shared with them for the specific purpose of delivering their service.
The b max platform does not contain links to external third-party websites beyond the integrated game and payment services. If you encounter a link appearing to lead to an external site from within bmax.onl, please do not click it and report it to support, as it may indicate an unauthorised modification to your browser or device.
b max may update this Privacy Policy from time to time to reflect changes in how data is handled, changes in the services offered or changes in applicable requirements. When material updates are made, registered users will be notified via an in-platform notification displayed upon their next login, at least seven days before the updated policy takes effect — except where an immediate update is required for security or fraud-prevention reasons.
The current version of this Privacy Policy is always available at /privacy-policy. The "Last updated" date at the top of this page reflects when changes were last made. Continued use of the b max platform after an updated policy takes effect constitutes acceptance of the revised policy.
If you do not accept an updated Privacy Policy, you should stop using the platform and contact support to close your account, after which any balance will be processed and returned via your registered payment method following identity verification.
If you have questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how your personal information has been handled, please get in touch with the b max support team. Include your registered account username or mobile number so the team can locate your account and respond efficiently.
Email: [email protected]
b max aims to respond to all privacy-related queries within 48 hours. For data access or deletion requests, please allow up to 14 days for the request to be fully processed, depending on the volume and complexity of data involved.
For responsible gaming enquiries — including setting deposit limits, requesting self-exclusion or adjusting session reminders — the fastest route is to use the tools directly within your b max account settings, where changes take effect immediately without requiring a support ticket. More information is available on the Responsible Gaming page.
Register your free b max account and enjoy Casino, Live Casino, Slot Games, Sports Betting and Fish Games in PKR. Deposits and withdrawals via JazzCash, Easypaisa, Raast and bank transfer.
18+ only. Play responsibly within your personal budget. Gaming is entertainment, not a source of income.